FAQ's

FAQ'S

The CalHOPE Connect chat service is available Monday through Friday from 8 a.m. to midnight. Please note that the chat is not staffed on weekends.

Your privacy will always be protected, and your preferred language will be recognized once you begin a chat with one of the trained support specialists.

If you need to speak with someone, please call or text the CalHOPE warmline at (833) 317-HOPE (4673) hablan Español. Additional services and online support can be found at calhope.org.

What is “Peer Support”?

“Peer Support” encompasses a range of activities and interactions between people who have shared similar experiences. Peer support offers a level of acceptance, understanding, and validation not found in many other professional relationships. By sharing their own lived experience and practical guidance, peer workers help people to develop their own goals, create strategies for self-empowerment, and take concrete steps towards building fulfilling, self-determined lives for themselves.

Who are we?

CalHOPE Connect is brought to you by California Mental Health Services Authority (CalMHSA) through a partnership with California Department Health Care Services (DHCS) and local Mental Health Providers/Partners. CalMHSA serves California Counties and Cities in the dynamic delivery of mental health and supportive services. A nationally recognized leader, CalMHSA inspires the service community through its commitment to results and values. Successful statewide and regional programs enable the voice of many to be heard. We want to acknowledge and thank Riverside County for their contributions to Peer Chat support services. CalHOPE Connect leverages the MHSA funded Innovation project developed by Riverside County Take My Hand. Their leanings and collaboration have been invaluable to supporting Californians. When using CalHOPE Connect, what information will be collected, and how will CalHOPE Connect, CalMHSA, and/or any partners use it? Please refer to our Privacy Policy page.

Crisis Help

If you or someone you are caring for is in a crisis situation, please immediately contact the following services:

24/7 Suicide & Crisis LifeLine: 988

24/7 access to trained counselors to help people experiencing mental health-related distress, thoughts of suicide, or substance use crisis.

Call or text 988 or chat 988lifeline.org

24/7 Domestic Violence Hotline
(800) 799-7233

Call 911 if you or someone you are caring for is in need of immediate medical assistance

Support Groups

Join a free support group at one of our trusted partner agencies. These groups are designed to offer mental health support for individuals of all identities and backgrounds. Click the event and additional details can be found in the Event Info or Location tab.

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